OUR POLICIES
COVID-19 POLICY
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All clients and providers must wear safety masks if actively ill, or have had exposure to COVID-19. Clients, please bring your own mask if necessary.
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Every client will be asked to wash their hands when they arrive.
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Every surface in each room will be wiped down and sanitized with LUCAS-CIDE between each patient. This includes beds, tables, lamps, and chairs to ensure your health safety.
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Bedding on treatment tables will be changed and washed for each client.
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Clients, we ask that you please come alone if possible. Do not bring children or guests with you unless necessary.
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If you feel ill, please reschedule your appointment with our team to ensure safety of our staff & clients.
CANCELLATION POLICY
We understand that things come up & life happens! If you need to cancel or reschedule your appointment, please call or text 307-221-8015 as soon as possible to let us know & to avoid fees. With that being said, our cancellation policy is as follows:
All no-show appointments will be charged 100% of the service cost to compensate for your booked time, provider, and treatment tools prepared for your appointment.
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Cancellations with less than 1 hour notice will be charged 100% of the service value unless communication of your cancellation circumstance is provided and accepted.
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Cancellations within 24 hours of your service will be charged 50% of the service value unless communication of your cancellation circumstance is provided and accepted.